Bad News for E-ticket agents booking Railway Tickets, as Indian Railway Catering and Tourism Corporation (IRCTC) will barr these agents from getting access to tatkal bookings from 8 am to 9 am.
This decision has been taken by Railways after receiving complaints from passengers, who claim that agents corner tickets during this period, and also it made the IRCTC Website crash as soon as the booking commences in the morning.
“Taking such complaints into account, Railways have decided not to give the web-based agents and webservices agents of the IRCTC access to tatkal booking from 8 am to 9 am,” said Railway official. He further added that the decision will be implemented shortly.
The move will, however, be temporary in nature. “We want to give individuals a chance to book their ticket without any problem and if passenger complaints are addressed through this move we would implement the decision permanently,” he said.
Daily over 9.5 lakh tickets are booked daily out of which 30 % are booked through IRCTC Portal. Further there are around eight lakh agents under IRCTC.
According to reports, railway minister Mamata Banerjee was also believed to have asked the Railway Board to find ways to address the issue after being inundated with such complaints.
Tatkal tickets apart, IRCTC agents will also be barred from getting access to booking berths on trains on the first day of advance reservation period.
Tatkal tickets apart, IRCTC agents will also be barred from getting access to booking berths on trains on the first day of advance reservation period.
IRCTC Website – www.irctc.co.in
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