Showing posts with label Credit Cards. Show all posts
Showing posts with label Credit Cards. Show all posts

Thursday, July 8, 2010

11 credit card fees that you must know about


Credit card companies lure customers into buying a credit card by offering it free of cost.

Customers, many a time believe that if there is not cost involved in buying it, why not have it? So even if I have a card(s) sufficient to take care of my needs, I will opt for another one just because there is not cost associated to it.

Here you stand corrected.

There are various charges that come with a credit card usage let on alone the annual charges.

Joining and annual fee: In order to entice customers into buying a credit card, many credit card companies offer credit cards free of cost, i.e. no joining fees and perhaps exemption from annual fee for a particular period, say, 1 year after which they will start charging an annual fee.

The joining and annual fee could range from Rs 1,000 to Rs 3,000 depending on the type of card.

Duplicate Statement fee: While monthly statements are delivered free of cost to the address of the card holder, request for a duplicate statement in the physical form attracts charges which is typically a fixed sum.

Some credit card issuers also charge for a duplicate e-statement. E.g. Rs 100 for a bill over 3 months.


Interest/finance costs: This is a charge well know among credit card users. It is primarily the interest rate levied by the credit card company on the outstanding amount if it is not repaid before the expiry of the due date.

This charge can range anywhere between 2.5 per cent and 4 per cent per month which in annualized percentage rate (APR) turns out to be as high as 30-48 per cent.

Late payment charges: Every time you make a late payment, over and above the interest rate charged, credit card companies will charge a late payment fee which can either be a fixed sum or a certain percentage of the minimum outstanding balance with a minimum and maximum threshold. It varies from one credit card company to another.

For example, late payment charges could be 30 per cent of the minimum outstanding amount subject to a minimum of Rs 300 and a maximum of Rs 600.

Cash withdrawal: Cash withdrawal is withdrawing money from the bank against your credit limit. Credit card companies charge individuals for cash withdrawal on the credit card.

The charges could be a certain percentage of the transaction value or a fixed sum. For instance, 2.5 per cent of the transaction value subject to a minimum of Rs 250.

Overdraft Limit: Credit card companies charge an overdrawn fee if the customer exceeds his credit limit. This fee is normally a certain percentage of the overdrawn amount subject to minimum and maximum amount.

For example, 5 per cent of the overdrawn limit subject to a minimum of Rs 300 and a maximum of Rs 600.

Outstation cheque fee: For the purpose of payment, if you have issued an outstation cheque, the credit card issuer will charge you a fee for it which is a certain percent of the cheque value subject to a minimum amount. For example, 1 per cent of the cheque amount subject to a minimum of Rs 100.

Cheque Return/ ECS return charge: In case of a cheque bounce or a failure of ECS, a fixed amount is charged by the credit card issuer.

Foreign currency transactions: In case of transactions outside the country, the same is converted into Indian rupee at a rate suggested by the network infrastructure provider (Visa/Master). Credit card issuers charge a certain percentage of the transaction value subject to a minimum amount. For instance, 3.5 per cent of the transaction subject to a minimum of Rs 250.

Petrol transaction and railway ticket purchase fee: Petrol transaction is levied as a particular percentage of the transaction value subject to a minimum amount. For example, 2.5 per cent of transaction value subject to a minimum of Rs 10. In case of railway ticket purchase too, a charge is levied, which is a particular percentage of the transaction value, subject to a minimum amount. For instance, 2.5 per cent of the transaction amount subject to a minimum of Rs 30.

Service Tax: Expenses on the credit card are subject to service tax of 10.3 per cent which is levied on the total value of the transaction inclusive of fees, interest and other charges.

At the time of issue of credit card, the issuer needs to provide a document containing the terms and conditions governing credit card operations.

Before signing the agreement, make sure you go through the fine print with respect to all the possible charges that can be levied so that you understand the carefulness and caution with which you should use the card.

Source - http://business.rediff.com/slide-show/2010/jul/08/slide-show-1-perfin-11-credit-card-fees-that-you-must-know-about.htm

Tuesday, July 6, 2010

Credit card misued? You are liable to pay!

Twenty-year old Anil Sharma did not know that a small negligence in keeping track of his credit would mean a bill of Rs 18 lakh, especially, since his credit limit was only Rs 55,000. A call, however, to the customer support of the bank confirmed the amount.

Sharma swung into action immediately and filed a police complaint. He even informed the issuer about the unfortunate event.

He was optimistic that the bank would not hold him liable as he had two strong points in his favour: he had a police complaint to prove that the card was actually stolen. Importantly, if the bank had allowed the miscreant to cross the credit limit, it was an error on its part. He was wrong.

The credit card issuer said that as per the rules if a person lost the card, any amount misused was his responsibility.

The head of credit card division with a private bank explained, "If a card is either lost or stolen, the cardholder needs to pay.

It is similar to carrying cash with you. Say, someone takes a personal loan from the bank and loses the cash, it is not the bank's responsibility".

VN Kulkarni, chief counsellor at Abhay Credit Counselling Centre, says that he has handled around 45 such cases in the past few months dealing with all major credit card issuers. The problem: Misuse of a credit card much beyond the credit limit. But the bank holds the customer responsible.

Most private banks do not restrict card usage if the person is nearing the credit limit. There is a fine between Rs 500-750 if a person breaches the sanctioned credit line.

The reason: "Usually, customers do not cross their credit limit except for emergencies. In some cases, customers with a good track-record may use the card for big purchase and cross the credit limit; but they pay back on time," said the head of cards.

Some public sector banks (PSB), on the other hand, do not allow payments if the transaction breaches the credit limit. "For any such purchase, the customer needs to call up the bank in advance. An officer checks the payment track record and accordingly sanctions or denies it," said the head of personal banking with a PSB.

In Sharma's case, police caught burglars and the card company got its money back. "However, if the same things happen to you and someone misuses the card online, there is little chance of getting the money back," said Jehengir Gai, a consumer activist.

According to him, if a card is misused, the liability falls on different parties under different circumstances. If the card is lost or misused after a person has received it from the credit card company, the cardholder will be liable for the misuse up to the sanctioned limit.

Anything beyond the credit line is the company's responsibility. "A limit on the card means that it is the maximum amount a company allows the customer to spend on the card. Letting them use beyond that with a penalty is not the right practice," said Gai.

However, if burglars swipe the card at a merchant terminal, the liability would fall on the establishment owner. It is the merchant's duty to verify the signature on the card before processing the transaction.

Gai also pointed out that most customers did not prefer to take the credit card company to a consumer court in such cases, as they preferred to opt for settlement issuer offers.

Being aware of available options does help if you lose a credit card, but the primary responsibility does remain with the cardholder to protect it.

Source - http://business.rediff.com/report/2010/jul/06/perfin-credit-card-misuse-you-are-liable.htm

Friday, July 2, 2010

Skypak Boxes - Dropbox for the payments of your Telephone, Mobile and Credit Cards.

Skypak Boxes - It's a free service, wherein you drop your payment cheques. You can drop the payments of all the companies under one Single Box. For Ex:- HSBC, ICICI, Standard Chartered, Citibank, etc., Credit Card payment cheques can be dropped at a single Skypak Box.



Currently, HDFC bank is not available in the list. Make sure that you drop your cheques atleast 3-4 working days before the due date.

Click this link to know the skypak box locations - www.rbs.in/consumer/pdf/skypakdropboxes.xls

Traverse to the First sheet of the excel file to know the Skypak Locations in all the Indian Cities.